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SHIPPING & RETURNS

SHIPPING POLICY

When will my order be shipped?
Next Business Day dispatch

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What will delivery cost me?
For a limited time we are offering FREE SHIPPING Australia wide

International orders.

$10.00 for one Ant Proof Plate

$20.00 for two Ant Proof Plates

$25.00 for three Ant Proof Plates

$30.00 for four Ant Proof Plates

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Which Carrier/Courier do you use?
The services we use for most of our deliveries are Australia Post and Fastway couriers. With this service they will deliver your item to your nominated delivery address.

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How do I know when you have shipped my order?
Once your order has been dispatched from our warehouse we will email you with a notification of dispatch.

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Do you deliver to anywhere in Australia?
We deliver to all Australian residential or business addresses.
Please note that if you live in an area that is generally considered difficult to access or is poorly serviced by Australia Post and/or couriers then we may not be able to deliver to you. In these cases we will offer you a full refund. For example, there are some restrictions to Norfolk, Christmas or the Cocos Islands.

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Do you ship Internationally?
Yes we do, we ship worldwide. To see the cost to ship to your country please see the checkout.

Please note that if you live in an area that is generally considered difficult to access or is poorly serviced by Post and/or couriers then we may not be able to deliver to you. In these cases we will offer you a full refund.

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Once I’ve made my Purchase, how long before I receive my item(s)?
All items are typically dispatched the next business day and should take a maximum of 6 days to get to you. With most capital cities in Australia getting it much faster than that.

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Do you do Combine Shipping?
Shipping within Australia is free.

See our checkout for current international shipping deals. 


Can I purchase from outside of Australia?
Yes you can, we ship worldwide.

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Do you offer Express Post?
Currently, we do not have this facility available.
All items are typically dispatched the next business day, once your payment has been confirmed.
Orders will typically be dispatched within 24 hours of your payment being approved.

TERMS AND CONDITIONS

Placing orders through the Web Site

You must be at least 18 years old to place any orders with How to stop ants. By using the Web Site you acknowledge that you are at least 18 years old.

By purchasing any goods through the Web Site, you make an offer to us to purchase the goods you have selected based on these Terms and Conditions. Information contained on the Web Site constitutes an invitation to treat. No information on the Web Site constitutes an offer by us to sell any goods.

How to stop ants reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we are unable to process or accept your order after payment is received we will contact you by email or telephone.

Correction of Errors and Inaccuracies; Limitations on Quantity

Whilst How to stop ants makes every reasonable effort to present accurate information on the Web Site, the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order and/or made payment). Such errors, inaccuracies or omissions may relate to product description, pricing and availability. If, for example, the price or description of a product offered for sale on the Web Site is incorrect due to a technical or administrative error, any agreement arising from any acceptance of such offer will, in How to stop ants discretion, be void. We also reserve the right to limit quantities (including after you have submitted your order and/or made payment). We apologise for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.

Limitation of Liability

In no event shall how to stop ants be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. To the maximum extent permitted by applicable laws, how to stop ants liability is limited to an amount equal to the purchase price of the relevant good(s).

To the extent permitted by applicable laws, how to stop ants does not accept any liability for:

  • any damage or injury of any nature caused by the use or misuse of products purchased from Anti Industry;

  • errors, mistakes or inaccuracies on the Web Site;

  • you acting, or failing to act, on any information contained on or referred to on the Web Site and/or any linked website;

  • any unauthorised access to or use of our secure servers and/or personal information and/or financial information stored on those servers;

  • any interruption or cessation of transmission to or from the Web Site; and/or

  • any bugs, viruses, trojan horses or other harmful code or communications which may be transmitted to or through the Web Site by any third party.

Statutory Conditions and Warranties

Statutory conditions and warranties apply. Nothing in these Terms and Conditions excludes the application of those statutory conditions and warranties. For more information about your rights as a consumer, see the ACCC website at www.accc.gov.au.

PRIVACY POLICY

Ant Proofs Commitment to Your Privacy

Ant Proof values our relationship with you and the other users of this website. We recognize that you may be concerned about our collection, use, and disclosure of your personally identifiable information that we may collect when you use the Web Site. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy, please contact us at: sales@antproofplate.com.au

How Your Information May Be Shared

We will never sell or rent your personal information. Ant Proof may release personal information under the following circumstances:

  • Where release is required by law (for example, a warrant, court order or subpoena) or regulation or is requested by a government agency;

  • Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;

  • To appropriate persons, where your communication suggests possible harm to others;

Ant Proof’s Commitment to Online Security

Your personal information is treated with the greatest of care. Sensitive payment information such as credit card details are NEVER stored on the Internet with our system. Once you type your information, it is sent instantly, encrypted, directly to our order processing system.

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. This ensures that your data reaches your intended target or your browser notifies you that the potential receiving site looks suspicious and should be avoided. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

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